Automation

Faster, automated follow-up via a simple plug-in module

Automation

With the automation plugin module, you can automate common tasks. You can set up rules, conditions, simple workflows and actions based on your KPIs. You can send an e-mail, SMS or push notification when a form or complaint with a specific response to a query is submitted, for example, when a customer states in a call report that they are not satisfied. A task can also be created based on data collected by sensors.