Put the check together
Select the property, rooms, measurement system and sample.
Quality control app
A cleaning quality control system that is measurable and objective
Replace clipboards and separate Excel spreadsheets with a single app for quality control in the cleaning sector. Carry out your inspection on your phone or tablet, take measurements in accordance with DKS and VSR-KMS, document your findings with photos and initiate corrective action straight away — with transparent reporting to your client.
- Objective measurement (DKS & VSR-KMS)
- Photographs as evidence
- Immediate remedial actions
- Be transparent with your customers
DKS inspection · Demo office buildingReal-time measurement
ObjectOffice · 1,240 m²
Measurement systemVSR-DKS
Sample8 rooms
Findings
Bathroom · ground floorAgreed
Pantry · 2nd floorAttention
StairwellRestoration · photo
Total score for the round92% approved
Total score for the round92 per cent
- 92% score — measured objectively
- Photo as evidence — for each finding
Measurement systems
DKS & KMS
measures in line with the standards trusted by the cleaning industry
Evidence
100%
each finding supported by a photograph, location and time
Platform
500+
Cleaning companies in over 20 countries are already using FacilityApps
The problem
Why quality control on paper costs you orders
Quality control in cleaning is still often carried out using a clipboard or a loose checklist. The result: no evidence, no follow-up and discussions with the client about exactly what ‘clean’ means.
- 'Clean' is subjective — everyone has a different opinion
- No objective evidence against your client
- Findings are filed away and not followed up on
- Not a trend: you can’t tell if things are actually getting better
- Failures in the external VSR-KMS assessment
- Processing paper-based rounds takes hours of administrative work
More debate, less control and contracts under pressure.
The solution · DKS software
From a ‘gut feeling’ to an objective, evidence-based score
With the FacilityApps quality control app, you can measure cleaning quality based on fixed criteria rather than on a gut feeling. The DKS software supports the Daily Quality System (DKS) for process control and the VSR quality measurement system (VSR-KMS) for objective contract management — including spot checks and AQL testing.
This way, you know exactly whether the work meets the contractual agreements, you can coach your staff on the work floor, and you can demonstrate to your client, using figures and photographs, that the quality is up to standard. Quality management in cleaning thus becomes measurable, reproducible and open to discussion.
Watch a demoThe structure · types of measurement
One app for every type of quality control
Every contract requires a different measurement. FacilityApps supports the measurement methods trusted by the cleaning industry — and your own checklists — all within a single platform.
VSR-DKS · process control
Carry out daily checks whilst the work is in progress, coach staff and rectify any errors immediately on site.
VSR-KMS · contract management
Objective measurement using sampling and AQL: does the work comply with the contractual agreements?
Customer Experience Survey
In addition to technical quality, also assess the quality of the user experience.
Your own checklists
Create your own inspection forms and standards for each client or property.
Photo and video surveillance
Support each finding with evidence — including the location and time.
Sampling & standards
Sample tables based on types of space, floor areas and intensity of use.
Every check is automatically added to the same dashboard — no more loose forms.
Result · Office Building DemoProcessed automatically
Review
Total score92 per cent
Controlled areas8 of 18
Findings3
Recovery actions open1
Measurement systemVSR-DKS
Round assessmentApproved
Score compared with the standard (85%)+7% above the norm
How does it work?
From inspection round to report in five steps
A single, standardised process — for every site, carried out by any inspector or team leader.
Walk the course on site
Book a room via your phone or tablet — even offline.
Record your findings
Please attach a photo as evidence for each issue.
Disable recovery actions
Automatically assign a task and send a notification to the relevant member of staff.
Share the report
A clear report with scores, photos and trends for your client.
Key benefits
Greater control over quality, fewer disputes
Objective quality
Measure according to fixed criteria rather than gut feeling — reproducible and fair.
Evidence for the customer
Back up every score with photos, the location and the time. End of discussion.
Immediate follow-up
Every finding automatically triggers a corrective action — nothing is left unaddressed.
Better VSR-KMS scores
Identify bottlenecks at an early stage and go into the external assessment well prepared.
Coaching in the workplace
Discuss results directly with staff and watch their progress improve.
Demonstrable compliance
Build up a file that complies with quality standards such as ISO 9001.
Features
Everything you need for quality management in the cleaning sector
Digital inspection app
Carry out quality checks on your phone or tablet — even offline whilst on site.
DKS & VSR-KMS
Carry out measurements in accordance with industry standards, using sampling and AQL checks.
Photo and video surveillance
Support your findings with evidence, including the location and time.
Recovery actions & tasks
Automatically assign tasks to the right member of staff and track their status.
Real-time dashboards
View scores, trends and issues by property, team and period.
Client reports
Share clear reports and give clients an insight into the results.
For whom
Developed for the cleaning industry
Cleaning companiesFacilities management service providersQuality inspectorsHealthcare & educationMulti-service organisationsRegional and national companies
Results
Why cleaning companies choose FacilityApps
Greater insight
Always keep track of scores, trends and issues for each property.
Further evidence
Every finding is backed up by a photo — no more debate.
Fewer mistakes
Less paperwork and fewer errors thanks to a single digital workflow.
Greater confidence
Transparent reporting strengthens your relationship with your customer.
Why FacilityApps
Quality control that is tailored to your entire operation
Where standalone quality control apps stop at measurement, FacilityApps goes further. Quality control is integrated into the same platform as your planning, execution and time tracking. This means that a finding immediately becomes a task — without any duplicate data entry or separate integrations.
- Quality controls
- Work programmes
- Planning
- Recovery actions & tasks
- Time recording
- Reports
- Customer communication
Planning
Implementation
Inspection
Recovery operation
Reporting
Frequently Asked Questions
Good to know
Does the app support VSR-KMS and DKS?
Yes. You carry out measurements in accordance with the Daily Quality System (DKS) and the VSR Quality Measurement System (VSR-KMS), including spot checks and AQL testing. In addition, you can carry out a customer satisfaction survey or use your own checklists.
What is the difference between DKS and VSR-KMS?
DKS focuses on process management: daily checks during implementation, to coach staff and rectify errors immediately. VSR-KMS focuses on contract management: an objective, independent assessment that determines whether the work complies with the contractual agreements. You use both within the app.
Does the app work offline on site?
Yes, you can carry out the inspection round on your phone or tablet, even without an internet connection. As soon as you’re back online, the results will automatically synchronise with the dashboard.
Can I add photos as evidence?
Yes. For each finding, you should attach a photo (or video), including the location and time. This way, you can substantiate each score and avoid any disputes with your client.
Are findings followed up automatically?
Yes. Every finding is automatically turned into a corrective action, with a notification sent to the relevant member of staff. You can track the status until the action is completed — nothing is left unresolved.
Will my client be given an insight into the results?
Yes. You share clear reports containing scores, photos and trends. This allows you to demonstrate transparently that the quality is up to standard and helps to build trust in the partnership.
Is quality control aligned with planning and implementation?
Yes. Quality control is part of the same FacilityApps-platform as planning, work programmes, time recording and reporting — without any separate links or duplicate data entry.