Underneath you’ll find Frequently Asked Questions in different categories. If you have any other question, please let us know!
Roadmap & updates (2)
It is important to you that you take note of the release notes that we send by e-mail. After an update or upgrade, you know what the updates are. You do not have to do anything, we automatically take care of the updates within your environment.
We use a roadmap in which we have planned product expansions with potential for a multitude of customers in a longer period of time through sprints, which we call upgrades. Updates are implemented weekly, usually it affects small imperfections that we would like to resolve quickly.
In the case of new functionality this is included in the license fees, so without extra costs, or it has to go to external parties where we also have costs.
Every week we have a bugfixing release and a monthly functional release for both the backend and the app.