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Contract term | Rebate | # Users | Rebate | |
1 year | 10% | 101 – 500 | 10% | |
2 years | 20% | 501 – 1.500 | 15% | |
3 years | 30% | 1.501 – 5.000 | 20% |
Executive users with more rights because they also have to supervise Service Users and have access to reports.
For example: quality inspectors, team leaders, supervisors, district managers, management.
One of the Team-Users is an Admin-User. This is the administrator of the environment who is in possession of all rights and can therefore configure the entire FacilityApps environment. This is also the user who communicates with the FacilityApps Service Desk.
The users on the work floor have limited options and adjustable rights. Examples: cleaners or gardeners.
In addition to a viewing function with regard to reports and documents, this role also has access to the digital logbook. Examples: customers, facility managers, clients, suppliers.
A technical quality management system for daily and periodic checks which prevents discussion between the client and the cleaning company. Additionally, it gives direction to improvements. This quality measurement system is based on the Dutch VSR-KMS norm which also fits within the European standard: EN 1354, which comes close to Insta800. FacilityApps comes with some predefined Quality Management forms, but allows for your own Quality Management methodology to be applied.
The complaint management module allows you to respond much faster to complaints coming in. It also simplifies the complaint ticket creation process, including photo evidence. The online portal allows all parties to look at the same issue, responses and status in real-time, avoiding phone calls and arguments about unclear statuses. Complaints can easily be copied to tasks of an assigned worker.
FacilityApps completely digitizes the traditional time registration logbook in the cloud. Various solutions are possible, depending on the nature of the location: Basic NFC/RFID solution, workforce login with pincode or NFC/RFID on a dedicated device. Team leaders or workers log in with smartphone (optionally based on pincode or GPS). Supervisor can observe the events real-time. All data is accessible in Business Intelligence Dashboards or Excel exports.
Always up to date with simple and advanced management dashboards. Reports and dashboards can be created on almost all data that is stored within the portal and within the app. Extra reporting based on Business Intelligence (BI) for analysis by ‘click-through’ to see the underlying data. Reports can be shared with clients while everyone only sees the data that they are supposed to see.
FacilityApps provides you with a form builder which will digitize your checklists, questionnaires and forms in minutes. Forms/Checklists can be defined and filled out on tablets and phones by workers and/or supervisors: Quality Management / Inspections Order Forms, Staff and HR Management. Custom HR forms are available and can be made. Hire (temporary) personnel / Clothing / Distributing issue Output is a digital report which will be stored and distributed automatically in and via the cloud. Clients have 24×7 access to the reports that you want to share with them.
You can upload all necessary documents in Google Drive, Dropbox or any other cloud based storage. Operate 100% paperless and have 24×7 access to all relevant documents. FacilityApps stores all relevant documents digitally and makes them available for all cleaners and supervisors, like Cleaning Instructions and Product Safety Sheets. Clients and employees have 24×7 access to the documents you want to share. No more emailing documents. Staff and HR Management. Documents can be stored in employee-linked folders. Custom HR information can be gathered on site.
FacilityApps provides a digital platform to keep track of what is happening within your organisation. Provide evidence of the services being provided, schedule periodic tasks like Quality Controls, Machine Inspections and Cleaning or other working Plans. Avoid any tasks to be be overlooked or uncompleted. Supervisors have real-time insight in completed and planned tasks. Supervisors can create tasks for additional work, attaching it directly to the right worker.
Building Services Contractors have a large number of assets on different sites and, often, unaware of their location, amount, state and availability. Asset Management within the FacilityApps platform puts you back in control. Via QR , NFC or even indoor tracking you have full visibility over location, use and condition. Report damage or order missing items easily while dashboards give you a complete management overview.
With the automation plugin module you can automate common tasks. You can set rules, conditions, simple workflows and actions based on your KPI’s. You can send an email, sms or push notification when a form or complaint with a specific answer to a question is submitted, e.g. when a customer in a call report indicates that he is not satisfied. A task can also be created based on sensor collected data.
