Go back
Go back
The users on the work floor have limited options and adjustable rights. Examples: cleaners or gardeners.
Executive users with more rights because they also have to supervise employee users and have access to reports.
For example: quality inspectors, team leaders, supervisors, district managers, management.
One of the supervisors is an Admin-User. This is the administrator of the environment who is in possession of all rights and can therefore configure the entire FacilityApps environment. This is also the user who communicates with the FacilityApps Service Desk.
FacilityApps fully digitizes the paper time registration.
Different solutions are possible depending on the nature of the location. Sometimes you have a location with several employees, then a digital time clock is useful. But if there is an ‘evening building’ with only 1 employee, the NFC / QR sticker and the use of the App would be more convenient.
The hours that are automatically registered can easily be adjusted manually. In addition, the planned and worked hours are compared. A supervisor receives real-time notifications if an employee arrives late or leaves too early. All data is accessible in Business Intelligence Dashboards or Excel exports and can be linked to a salary package.
The DQS (Daily Quality System) is a simplified version of the European standard EN 1354. It is a technical quality management system for the control of daily and periodic cleaning activities that was originally intended to provide direction to improve the internal cleaning processes.
Over the years, the DQS has also been used to involve external customers by providing them with structured information through reports and charts.
FacilityApps comes with a number of predefined DQS forms, but also allows you to apply your own quality management methodology.
FacilityApps offers you a forms platform that digitizes your visit reports, checklists, questionnaires, inspection forms, order forms, sick and / or leave forms in a few minutes.
Forms can be independently defined and then completed on tablets or phones by employees, supervisors, or customers with ease. FacilityApps already has numerous forms available in the system that you can easily reuse or copy.
All forms are delivered in beautiful PDF formats that are automatically saved via the cloud and distributed to employees, supervisors or customers who can access them 24/7 via the App.
All collected data is displayed in a state-of-art Business Intelligence Tool in which extensive reports and graphs are immediately available
The digital logbook App is an integrated ticket system and the first step towards an excellent customer experience. It simplifies the process of creating service tickets, including photo proof, after which they are copied to an assigned employee’s task list.
One central hub for all questions, requests for additional work, complaints and comments from customers.
Both the customer, employee and manager have access via the App to respond to tickets. The app shows the status and the follow-up of tickets. Push messages notify employees in real time. Live dashboards provide clear reporting, an overview per customer and can be accessed independently by clients.
Work 100% paperless and have 24×7 access to all relevant documents. You’ll never have to email a document again.
FacilityApps digitally stores all relevant documents, such as invoices, cleaning instructions, pay slips or product safety sheets, digitally. These documents will be made available to all customers, employees and managers, such as invoices, cleaning instructions, pay slips or product safety sheets.
You can upload all necessary documents in Google Drive, Dropbox or any other cloud based storage. With useful links (APIs), documents can also be easily shared from other systems.
By scheduling periodic tasks such as work orders, quality checks, interview reports, toolbox meetings or machine inspections, you have proof of the services provided and no tasks are overlooked.
Supervisors have real-time insight into planned or completed tasks and can also create individual tasks via the App for extra work, which are directly linked to the right employee.
Comments, photos and time registration can be added per work order and, if necessary, a signature from the customer, who will be notified and a copy by e-mail.
Building Services Contractors have a large number of assets on different sites and, often, unaware of their location, amount, state and availability. Asset Management within the FacilityApps platform puts you back in control. Via QR , NFC or even indoor tracking you have full visibility over location, use and condition. Report damage or order missing items easily while dashboards give you a complete management overview.
|
Contract term |
Rebate |
# Users |
Rebate |
|
|
1 year |
10% |
101 – 500 |
10% |
|
|
2 years |
20% |
501 – 1.500 |
15% |
|
|
3 years |
30% |
1.501 – 5.000 |
20% |
In addition to a viewing function with regard to reports and documents, this role also has access to the digital logbook. Examples: customers, facility managers, clients, suppliers.
Always up to date with simple and advanced management dashboards. Reports and dashboards can be created on almost all data that is stored within the portal and within the app. Extra reporting based on Business Intelligence (BI) for analysis by ‘click-through’ to see the underlying data. Reports can be shared with clients while everyone only sees the data that they are supposed to see.
With the automation plugin module you can automate common tasks. You can set rules, conditions, simple workflows and actions based on your KPI’s. You can send an email, sms or push notification when a form or complaint with a specific answer to a question is submitted, e.g. when a customer in a call report indicates that he is not satisfied. A task can also be created based on sensor collected data.
