Providing an excellent service is essential for your company

 

cleaning-software-apps-planning

 

Being able to act, and react, fast and adequately to any reporting is essential for every business. A question or complaint needs to be handled satisfactorily and immediately. Internal communication is vital in such case.

Who handles the complaint? Who answers the clients question(s)?

Often there are so many questions that the overview is lost. When this is not completely clear and properly picked up, the client may be lost. An innovative Service App is the proper solution here.

Our Service App offers you direct advantages and solutions for the issue(s) at hand. Imagine work processes that run more smoothly, a higher client satisfaction rate, lower operational costs and a head start on competitors that haven’t made the move to Mobile Working yet.  

Functionalities of the Service App:

 

The key functionalities of our Service App are:

  • Bottom up data storage – all data retreived directly from the workplace
  • Forms online and offline available on all devices (Android, IOS and Windows)
  • Data is lodged real-time
  • Everyone can view and complete checklists in their own time and place
  • Enables signing off with signatures, locations(s), photos (before/after), creation of multiple choices and customised tables.
  • Automated processing by means of push messages through our Application App providing automatic warnings when services are not completed or actioned;
  • Accessable for your staff and your client- Determine in the configuration overview which information can be viewed by whom;


cleaning-software-apps-planning

Concrete advantages of the Customer Service App:

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  • Clear and simple registration;
  • Always a complete overview;
  • Fast handling of complaints, reports and questions;
  • You and your clients are always informed about the status of which activity;
  • Significantly improved Internal and External communications;

Below are the latest updates of the logbook app:

FacilityApps introduces new Tasks App

It is no longer necessary to print working plans and tasks FacilityApps has offered the opportunity to plan tasks for years. It also had a special HACCP-module for food cleaning. However, it was not suited to use for regular cleaning of buildings, schools and hospitals. With the introduction of a completely new work program and […]

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’Landscaper does not want to waste time on technical nonsense’  

With the FacilityApps app, a report or survey of a green-project was already a piece of cake on site. Through a link with Infogroen’s professional software, green providers can streamline their business processes even more easily. The app facilitating pre-calculation and backoffice is currently being tuned, where all-round outdoor service provider T&G Group acts as […]

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Vileda Professional takes professional cleaning with FacilityApps to the next level of efficiency

The new Vileda iQonnect App solution, which is developed by FacilityApps, will enable contract cleaners to reduce their managerial costs significantly by digitalizing core operational processes. Vileda Professional opens up a new chapter of efficiency for professional cleaning companies. App Vileda Professional The iQonnect-App includes functions like time & attendance registration, real-time monitoring and reporting of […]

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Welcome to the world of Mobile Working!

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  • Data input available on all workplaces
  • Data available 24/7
  • Connection with your existing ERP-system
  • Up and running within one working day.

The Customer Service App is part of our unique App-platform. You can compile and design this App yourself by means of the more than 50 functionalities we offer. Finetune the App completely to your, and your clients, taste.

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    Get started today

    Want to know more? Don’t wait, start today. Choose one of the following options:

    Free demo

    Rate yourself the advantages our apps will bring you. Apply for a free demo and personally experience the revolution!

    Pricing

    No high investments or start up costs. We offer you a SaaS platform so you only pay for what you really use.

    Implementation steps

    Start with the apps from FacilityApps in five logical roadmap steps resulting in a quick implementation.

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