Providing an excellent service is essential for your company

 

cleaning-software-apps-planning

 

Being able to act, and react, fast and adequately to any reporting is essential for every business. A question or complaint needs to be handled satisfactorily and immediately. Internal communication is vital in such case.

Who handles the complaint? Who answers the clients question(s)?

Often there are so many questions that the overview is lost. When this is not completely clear and properly picked up, the client may be lost. An innovative Service App is the proper solution here.

Our Service App offers you direct advantages and solutions for the issue(s) at hand. Imagine work processes that run more smoothly, a higher client satisfaction rate, lower operational costs and a head start on competitors that haven’t made the move to Mobile Working yet.  

Functionalities of the Service App:

 

The key functionalities of our Service App are:

  • Bottom up data storage – all data retreived directly from the workplace
  • Forms online and offline available on all devices (Android, IOS and Windows)
  • Data is lodged real-time
  • Everyone can view and complete checklists in their own time and place
  • Enables signing off with signatures, locations(s), photos (before/after), creation of multiple choices and customised tables.
  • Automated processing by means of push messages through our Application App providing automatic warnings when services are not completed or actioned;
  • Accessable for your staff and your client- Determine in the configuration overview which information can be viewed by whom;


cleaning-software-apps-planning

Concrete advantages of the Customer Service App:

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  • Clear and simple registration;
  • Always a complete overview;
  • Fast handling of complaints, reports and questions;
  • You and your clients are always informed about the status of which activity;
  • Significantly improved Internal and External communications;

Below are the latest updates of the logbook app:

OPHARDT Hygiene collaborates with FacilityApps

OPHARDT Hygiene’s washroom monitoring platform will now offer FacilityApps integration.  Alpha software to be teased at ISSA Las Vegas 2019. OPHARDT Hygiene, a multinational hygiene solutions provider, has teamed up with Dutch software solutions provider, FacilityApps, to offer a more powerful facility management tool for the cleaning industry. OPHARDT Hygiene dispensing solutions OPHARDT Hygiene has […]

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FacilityApps partners with Facility Genius to begin work  in America

The American company, Facility Genius, signed a contract with FacilityApps during the CMS show in Berlin. Together they will help cleaning companies in the United States in the coming years to digitalize the cleaning operation via apps. Facility Genius focuses on the sales, training and guidance of the cleaning companies, so FacilityApps can focus on […]

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FacilityApps is attending the ISSA Show in Las Vegas

The ISSA show is an exhibition bringing together more than 16,000 successful professionals from around the world for cleaning and maintenance solutions. More than 750 exhibitors from 24 countries will present their latest facility solutions. FacilityApps will exhibit (booth 1178) and announce two new collaborations.   Facility Data Standard Apart from its own stand (1178), FacilityApps […]

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Tasks app now faster, clearer and simpler after major upgrade

In October, FacilityApps introduced a new version of the app. Our team has been working hard over the past few weeks to improve features. The new app release includes a merger of the app screens ‘OVERVIEW’ and ‘TASKS’. A new top screen has come in its place with the best of both and many improvements. […]

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David versus Goliath – How established brands collaborate effectively with startups

  Digital transformation requires new partnerships and thinking outside of the box. This is easier said than done. The partnership between Vileda Professional, the home and cleaning brand from Freudenberg, and FacilityApps is a best-practice example of a win-win relationship between an established company and an independent startup. Story of Vileda Professional – Understand that […]

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Welcome to the world of Mobile Working!

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  • Data input available on all workplaces
  • Data available 24/7
  • Connection with your existing ERP-system
  • Up and running within one working day.

The Customer Service App is part of our unique App-platform. You can compile and design this App yourself by means of the more than 50 functionalities we offer. Finetune the App completely to your, and your clients, taste.

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    Get started today

    Want to know more? Don’t wait, start today. Choose one of the following options:

    Free demo

    Rate yourself the advantages our apps will bring you. Apply for a free demo and personally experience the revolution!

    Pricing

    No high investments or start up costs. We offer you a SaaS platform so you only pay for what you really use.

    Implementation steps

    Start with the apps from FacilityApps in five logical roadmap steps resulting in a quick implementation.

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