Providing an excellent service is essential for your company

 

cleaning-software-apps-planning

 

Being able to act, and react, fast and adequately to any reporting is essential for every business. A question or complaint needs to be handled satisfactorily and immediately. Internal communication is vital in such case.

Who handles the complaint? Who answers the clients question(s)?

Often there are so many questions that the overview is lost. When this is not completely clear and properly picked up, the client may be lost. An innovative Service App is the proper solution here.

Our Service App offers you direct advantages and solutions for the issue(s) at hand. Imagine work processes that run more smoothly, a higher client satisfaction rate, lower operational costs and a head start on competitors that haven’t made the move to Mobile Working yet.  

Functionalities of the Service App:

 

The key functionalities of our Service App are:

  • Bottom up data storage – all data retreived directly from the workplace
  • Forms online and offline available on all devices (Android, IOS and Windows)
  • Data is lodged real-time
  • Everyone can view and complete checklists in their own time and place
  • Enables signing off with signatures, locations(s), photos (before/after), creation of multiple choices and customised tables.
  • Automated processing by means of push messages through our Application App providing automatic warnings when services are not completed or actioned;
  • Accessable for your staff and your client- Determine in the configuration overview which information can be viewed by whom;


cleaning-software-apps-planning

Concrete advantages of the Customer Service App:

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  • Clear and simple registration;
  • Always a complete overview;
  • Fast handling of complaints, reports and questions;
  • You and your clients are always informed about the status of which activity;
  • Significantly improved Internal and External communications;

Below are the latest updates of the logbook app:

Vileda goes back to the drawing board for Origo 2 and offers app for Trolley Fleet Management

This article about Vileda and the new Origo2 – which is also usable for Trolley Fleet Management – was published on the European Cleaning Journal during Interclean 2018. Origo 2 has the possibility for an integration with a tablet and offers a solution for monitoring the trolley fleet. ‘When we began developing the Origo 2 […]

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Introducing Indoor Positioning. FacilityApps.com opens a new era in professional cleaning with ’Where is my cleaner?’ app

Proving that rooms and tasks are done without infrastructure change and any manual handling During the Interclean 2018 FacilityApps will launch a completely new functionality based on indoor positioning and indoor navigation. You can now track the exact position of cleaners in a building with the ‘Where is my cleaner?’ app. If a cleaner has […]

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Vileda and FacilityApps launch innovations on Interclean 2018

Vileda Professional presents itself at the Interclean 2018 in cooperation with FacilityApps with the slogan: ‘Innovating for next level efficiency’, whereby this claim is based on digital solutions in cleaning processes. For example, Vileda Professional launches the iQonnect App, based on the FacilityApps-platform and the anticipated Origo2 trolley. Vileda Origo2 Origo2 is the new trolley […]

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Velkommen til FacilityApps! FacilityApps (stand 08.408) launches in 13 languages for the Interclean Amsterdam 2018

Before the Interclean Amsterdam 2018 edition starts, FacilityApps (stand 08.408) has turned it’s entire platform (backend and app) into 13 languages. Eric Kok, responsible for Customer Success at FacilityApps: “During the Interclean two year ago (2016 edition), 80% of our visitors came from abroad. That was a clear signal for us to have a different […]

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See real life examples of sensors and Internet of Things (IOT) in cleaning at the Interclean

If you’re interested in Internet of Things (IOT), sensor solutions or other smart technology in cleaning, you should definitely visit stand 08.408 in hal 8 during the Interclean Amsterdam 2018. FacilityApps was already showing some concrete solutions at Interclean show in 2016 and was mentioned by Vincent Evers as super innovative stand. This edition FacilityApps […]

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Welcome to the world of Mobile Working!

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  • Data input available on all workplaces
  • Data available 24/7
  • Connection with your existing ERP-system
  • Up and running within one working day.

The Customer Service App is part of our unique App-platform. You can compile and design this App yourself by means of the more than 50 functionalities we offer. Finetune the App completely to your, and your clients, taste.

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    Get started today

    Want to know more? Don’t wait, start today. Choose one of the following options:

    Free demo

    Rate yourself the advantages our apps will bring you. Apply for a free demo and personally experience the revolution!

    Pricing

    No high investments or start up costs. We offer you a SaaS platform so you only pay for what you really use.

    Implementation steps

    Start with the apps from FacilityApps in five logical roadmap steps resulting in a quick implementation.

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